Prompt Board

Ideation

How might we template

Turn problems into how-might-we questions, then pick the ones worth solving.

Use this template
Problems we heardHow might we…Top questionsFrom problems to questionsPatientsforgetappointmentsPhone linebusy at8amFormsfilled twice…remindpatients theway theyprefer?…let peoplebookwithoutcalling?…ask fordetails onlyonce?…let peoplebookwithoutcalling?
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What it is

How might we is a way to turn problems into questions that invite ideas. "Patients forget appointments" becomes "How might we remind patients the way they prefer?" How assumes there is an answer, might leaves room for ideas that fail, and we makes it the team's question.

When to use it

  • After research, to turn findings into design questions
  • Before a brainstorm, to choose a good question to start from
  • When a problem is so broad that nobody knows where to begin

How to run it

  1. 01

    Collect the problems

    Write the problems you heard in research or from support in the first frame, one per note.

  2. 02

    Rewrite each as a question

    Start each one with "How might we". Keep it wide enough for many answers and narrow enough that it names one problem.

  3. 03

    Pick the best questions

    Vote with pen dots and move the winners into Top questions.

  4. 04

    Brainstorm on one

    Copy the winning question to the top of a brainstorming board and start collecting ideas.

Opens a new board from this prompt:

"How might we questions from complaints about a city's online parking permit process"

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